CENTRE FOR SOCIAL RESPONSIBILITY AND ACCOUNTABILITY KENYA (CESRA)
Who we are
Our website address is: http://cesrakenya.org/.
CESRA’s Commitment to Security
CESRA policy is to protect members’ privacy and personal information that it may collect from time to time.
Our billing information wherever requested online. Personal information is accessible only by staff and volunteers designated to handle the accreditation process or complaint process. Any other agents connected to CESRA with access to personal information are also bound to adhere to this policy as part of their contract with the NGO
Personal Information that CESRA May Collect
CESRA collects the following types of personal information: names, postal and e-mail addresses, phone, billing information, and complaint and inquiry information. We may also collect information from charities that apply for accreditation and for program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their work capacity.
Please note our website does not collect any details of underaged people below 16 years of age
Charity Information that CESRA May Collect Online
To participate in the CESRA accreditation review, a charity completes a special online charity questionnaire. We also request copies of the following three documents as part of its accreditation review: (1) Charity registration number, (2) Charity Annual report (3) Charity minutes of resolution to apply for accreditation. These three documents will be available on request from CESRA to the inquiring public.
How CESRA May Use Personal Information
CESRA will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and charity requests related to program participation, and we will use such information to provide operational notices, and in program recordkeeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us.
How Your Information May Be Shared
Complaints, requests or inquiries about a charity registered with CESRA are processed directly by CESRA.. By completing a complaint form or sending us a request or inquiry, you are allowing us to forward your information to the proper charity, if necessary. Donor inquiries (i.e. individuals asking about specific charities to assist in making their giving decisions) may be forwarded by email, and donors should recognize that this method of transmission may not be secure. We will also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or
- To appropriate persons, where your communication suggests possible harm to others.
What If You Do Not Provide The Personal Information We Require?
Failure to provide the information sought by CESRA for the purposes detailed may not enable the organization to complete the membership process or any specific service requested. I.e. the CESRA may not be able to include you in an event you may have entered or assign benefits to you as a member.
Report a Charity: For those who participate in the report a charity program to report an alleged charity scam, we will publicly post your description of the reported scam on the CESRA’s. We may also share this information with governmental agencies, law enforcement, and other appropriate organizations for investigation. With your consent, we or a CESRA may share your information in response to media inquiries.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at firstname.lastname@example.org
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
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